Office / Division
Cauayan City Water District – Commercial Services Department
Ownership of service connection may be transferred and the account name registered with CCWD may be changed.
Basic information for this CCWD service.
Requirements and where to secure them.
Follow these steps for change of account name or ownership transfer.
| Step | Client Steps | Agency Actions | Fees to be Paid | Processing Time | Person Responsible |
|---|---|---|---|---|---|
| 1 | Proceed to Customer Service Counter and request for change of ownership. | Provide a Proforma Affidavit for the concessionaire and new owner to accomplish. | None | 5 minutes | Jellibeth Marie E. Ramos Sehemya C. De Leon |
| 2 | Verify account for arrears and advise client to proceed to Teller to pay, if there are any. | 2 minutes | Jellibeth Marie E. Ramos Sehemya C. De Leon |
||
| 3 | Pay arrearages if there are any. | Issue Official Receipt. | Actual arrears, if any | 2 minutes | Elvira Tomas Grace Ann Castillo Melanie Antonio |
| 4 | Concessionaire/new owner to accomplish Proforma Affidavit and submit required documents. | Receive documents and review same for completeness and veracity. | None | 5 minutes | Jellibeth Marie E. Ramos Sehemya C. De Leon |
| 5 | Prepare Service Memo for Change Name and advise new owner to pay Change Name Fee of ₱100.00. | None | 2 minutes | Jellibeth Marie E. Ramos Sehemya C. De Leon |
|
| 6 | Pay Change Name Fee. | Issue Official Receipt. | ₱100.00 | 2 minutes | Annabelle T. Ordoñez |
| TOTAL | Actual arrearages and ₱100.00 | 11 minutes | |||